Privacy Policy
At Birch Tree, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our web application.
Information We Collect
Personal Information
When you register as a mentor or mentee, we may ask for personal details such as your name, email address, phone number, location, and any other information you provide during the registration process.
Profile Information
Mentors and mentees can create profiles that include details like education, experience, skills, and interests. This information is used to facilitate meaningful connections and matches between users.
Usage Data
We collect information about how you interact with Birch Tree, such as pages viewed, time spent on the platform, session preferences, and other analytics data to improve the user experience.
Communications
We collect information you provide when communicating with us, whether through emails, messages on the platform, or support requests. We also collect and store the content of communications between users on our platform, including messages exchanged between mentors and mentees, to improve service quality and ensure platform safety.
How We Use Your Information
Service Delivery
To facilitate connections between mentors and mentees, offer personalized sessions, and support your growth and learning journey.
Platform Improvements
To analyze usage trends, gather feedback, and improve the design and functionality of Birch Tree.
Communication
To send you important updates, notifications, or relevant information about your account or the services provided by Birch Tree.
Safety and Security
To ensure the security of your account and the platform, detect and prevent fraud, and safeguard user information.
Sharing of Your Information
With Other Users
Profile information (excluding sensitive personal details) will be shared with potential mentors or mentees to facilitate connection and collaboration.
Service Providers
We may engage third-party service providers to perform functions on our behalf (e.g., payment processing, analytics). These providers have limited access to your information solely for performing these tasks.
Legal Compliance
We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, investigate fraud, or ensure the safety of Birch Tree users.
Your Rights and Choices
Access or Correct Your Information
You can review or update the information in your profile by logging into your account.
Delete Your Account
If you no longer wish to use Birch Tree, you can request account deletion. Upon deletion, your personal information will be removed from our active databases, but some data may be retained for legal purposes.
Opt-Out of Communications
You can choose to stop receiving marketing or promotional emails by following the unsubscribe instructions in those emails.
Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Children's Privacy
Birch Tree is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any modifications will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.
Questions or Concerns?
If you have any questions or concerns about this Privacy Policy, please contact us.
team@birchtree.appBy using Birch Tree, you agree to this Privacy Policy. Thank you for trusting us with your mentorship journey.
Last updated: November 29, 2025